General Request/Feedback Form

Newsletter

Please use this form to contact town staff or to provide us with your feedback.

Requests to join the next Public Question Period may be submitted up to 24 hours before the Council Meeting.

Personal information on this form is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act and will be used for the purposes of providing access information to an upcoming council meeting's Public Question Period. The meeting and any participation by the registered attendant will be live streamed, recorded, published to the town's website, and will form part of the public record. Questions about this collection should be directed to the Clerk’s Office:
ClerksOffice@townofmono.com, 347209 Mono Centre Road, Mono ON L9W 6S3, 519.941.3599.

Indicate the name and date of the meeting (e.g., Council on Month Day Year, Statutory Public Meeting on Topic on Month, Day Year, etc.)

The email you provide is where we will send the ID that you will need to enter to join the Public Question Period.

OR

We are committed to being responsive to the needs of all residents. Let us know if you need an alternative contact method or other considerations for attending virtual Public Question Periods.

Let us know about anything else we should consider to allow your participation in the council meeting.

Please be concise. There is a limit of 256 characters. You may elaborate on your question and provide context verbally during the meeting.

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The security check is used to prevent abuse of our forms.

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Thank you! Your request has been received. You will receive an email with the Meeting ID once staff has had a chance to review the information you provided. Please remember to enter the Meeting ID at app.gotomeeting.com or in the desktop or mobile GoToMeeting app.
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Questions to Council close 24 hours before the next council meeting. Questions will be answered in the order received and may not be addressed until a future council meeting.

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Freedom of Information Request Form

(If you are requesting access to or correction of your personal information, please identify the personal information bank or record containing the information, if known.) Note: If you are requesting a correction of personal information, please indicate the desired correction, and if appropriate, attach any supporting documentation. You will be notified if the correction is not made and you may require that a statement of disagreement be attached to your personal information.

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Your Request Has Been Received

Prior to your request being processed, a $5 fee is required. The "Pay Fee" button will take you to PayPal where the fee can either be paid through a PayPal account or with a credit or Visa Debit card.
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Personal information on this form is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act and will be used for the purposes of responding to requests or to understand areas of opportunity. Questions about this collection should be directed to the Clerk’s Office: ClerksOffice@townofmono.com, 347209 Mono Centre Road, Mono ON L9W 6S3,519.941.3599.

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Personal information on this form is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act and will be used for the purpose of reimbursing the non-resident fee charged by the Town of Orangeville for swimming lessons. Questions about this collection should be directed to the Clerk’s Office: ClerksOffice@townofmono.com, 347209 Mono Centre Road, Mono ON L9W 6S3,519.941.3599.

You must attach a scanned copy of your receipt from the Town of Orangeville clearly showing the non-resident fee.

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Personal information on this form is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act and will be used for the purposes of improving the accessibility of responding to and following-up on requests for alternative formats. Questions about this collection should be directed to the Clerk’s Office: ClerksOffice@townofmono.com, 347209 Mono Centre Road, Mono ON L9W 6S3,519.941.3599.

Complete this section to request a document in an alternative format.

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Personal information on this form is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act and will be used for the purposes of identifying and responding to your inquiry with the appropriate bylaw information. Questions about this collection should be directed to the Clerk’s Office: ClerksOffice@townofmono.com, 347209 Mono Centre Road, Mono ON L9W 6S3, 519.941.3599.

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Personal information on this form is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act and will be used for the purposes of improving the accessibility of the Town's customer service. Questions about this collection should be directed to the Clerk’s Office: ClerksOffice@townofmono.com, 347209 Mono Centre Road, Mono ON L9W 6S3, 519.941.3599.

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Personal information on this form is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act and will be used for the purposes of improving our customer service delivery or identifying areas of opportunities. Questions about this collection should be directed to the Clerk’s Office:
ClerksOffice@townofmono.com, 347209 Mono Centre Road, Mono ON L9W 6S3,519.941.3599.

You may optionally attach a file with your submission. (Note: Only image files can be accpeted - .jpg, etc.)

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Rural residents are asked to additionally provide their physical address as shown on your property tax bill or property deed.

Fire permits are valid until 31 December of the current year. It is the permit holder's responsibility to call the municipal office at 519. 941.3599 or check the website during dry periods or any time during the months of April and May to ensure that a fire ban is not in effect.

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Thank you! Your Fire Permit application has been successfully submitted. You will receive your fire permit by email or you will be contacted if there are any questions or concerns. Please be patient as the application will need to be processed before you receive your permit.
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You may add additional information that you would like included in the response to your question. Please do not add anymore questions here. Only use this section to help provide any clarity that may be needed for your question to be answered.

Public Record Acknowledgment

Contact (Optional)

Please fill in this section if you would like a direct response to your question once it has been addressed.

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The security check is used to prevent abuse of our forms.

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Security & Sensitive Information Disclaimer

While the Town of Mono takes precautions to protect the personal information you submit on this form, all of the information provided will be sent by email to the appropriate department. E-mail correspondence on the Internet may pass through public and private networks and may be accessed and viewed by other Internet users, without your knowledge or permission. 

The Town of Mono is not responsible for the security or confidentiality of information that you send to us through the Internet using email communications and this form.

 By submitting this form with your information, you acknowledge that you understand the associated risks.

If you do not want your information sent through email, you can alternatively signup for pre-authorized payments by printing the Pre Authorized Payment Plan Form and mailing or bringing it to the Town Hall:

 347209 Mono Centre Road
Mono, ON
L9W6S3

ATTN: Tax Collector

Pre Authorized Payment Plan Form

Personal information on this form is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act and will be used for the purpose of setting up pre-authorized tax and water bill payments. Questions about this collection should be directed to the Clerk’s Office: ClerksOffice@townofmono.com, 347209 Mono Centre Road, Mono ON L9W 6S3,519.941.3599.

Full Legal Name *




Financial Institution Information *



Terms of Authorization to Debit Account

The Town of Mono is authorized to debit the account provided in respect of account number:

Choose one of the following payment options:*

On or about the 15th day of each month.

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Terms

Pre Notification of Amounts

Fixed Amounts: The Town of Mono will provide written notice of the amount to be debited at least ten (10) calendar days before the date of each debit.

Variable Amounts: The Town of Mono will provide written notice of each amount to be debited and the date of the debit at least ten (10) calendar days before the date of each debit.

Business Debit Plans Only: The account holder and the Town of Mono agree to waive the above pre notification requirements.

Rights of Dispute

The account holder may dispute a debit under the following conditions:

  1. the debit was not drawn in accordance with this Authorization;
  2. this Authorization was revoked or cancelled;
  3. or prenotification (as set out in paragraph 2 above) was not received.

In order to be reimbursed, the account holder must complete a Declaration Form at the above indicated branch of the Bank up to and including;

  1. 90 calendar days (in the case of a Personal / Household debit) or
  2. 10 calendar days (in the case of a Business debit), after the date on which the debit in dispute was posted ot the account holder's account.

The account holder acknowledges that disputes after the above noted time limitations are matters to be resolved solely between the Town of Mono and the account holder.

Terms of Authorization to Debit the Account

Effective at the time of submission and as per the dates indicated on the Metered Water Billing or property tax notice.

The Bank is not required to verify that any debits drawn by the Town of Mono are in accordance with this Authorization or the agreement made between the account holder and the Town of Mono.

It is acknowledged that in order to remove this Authorization the account holder must provide written notice to the Town of Mono. This authorization may be cancelled at any time upon written notice by the account holder to the Town of Mono.

The account holder will notify the Town of Mono promptly in writing if there is any change in the above account information.

Any delivery of this Authorization to the Company constitutes delivery by the account holder to the Bank. It is warranted by the account holder that all persons whose consent is required to agree ton the indicated account agree.